People at the heart of the Team Member Experience

A key part of the Team Member Experience is creating a work environment where team members feel valued and reach their full potential. This is why we implement concrete initiatives to simplify their day-to-day, offering services and benefits aligned with their real-life needs. 

By creating an environment in which team members feel supported and engaged in sharing their passion to create a positive impact, whether it is for their colleagues, our clients, our partners, or the communities in which we operate. Because at Premier Tech, we are empowered to create a positive impact for everyone we meet, and that is reflected in everything we do.

By offering more flexibility, we support team members not just professionally, but personally, so that they feel motivated, fulfilled, and genuinely inspired to collaborate.

We seek to create an environment where team members are driven to engage in open conversations, build relationships based on trust, learn from each other and achieve more together, aiming to deliver value to our clients.

By creating opportunities to connect and share ideas, perspectives, experiences and differences, we fuel our creativity and collective intelligence.

By fostering an environment with open conversations and synergies between team members, we can better understand our differences and connect around common goals, strengthening the sense of belonging and the spirit of being a collective.

The Team Member Experience is also about empowering every member of our team to reach their full potential, actively contributing to the strength of our multiple united and diverse teams. Team members are encouraged to share their ambitions and explore opportunities within the organization.

By recognizing individual strengths, we foster an environment where collective successes thrive, and where individual achievements become shared accomplishments to be celebrated. This is how we contribute — together — to the success of our clients and colleagues, and to the growth and longevity of Premier Tech.

“The Team Member Experience comes in many forms, and this depth gives it true meaning. Each team member can make it their own, shaping it through their journey and aspirations — all while serving as ambassadors for our Culture. The Team Member Experience is about more than the benefits it provides. It is continuously passed on, shared, and deepened through our connections with one another. Together, we give it meaning and impact.”

— Josée Dionne, vice-president organizational development

We want our team members to find meaning in what they do every day by connecting their actions to our purpose of making a difference — and embracing that purpose as their own.

This is why we have extended the Premier Tech Experience Tour, allowing team members, regardless of their role within the organization, to connect with all our industries, brands, technologies, products and services.

Our goal is to develop horizontal synergies between our Groups and teams in different industries and to share the passion that motivates us every day — passion for who we are, what we create, the products and services we develop, our clients and the markets where we operate.

Through this shared passion, team members can better understand what drives us as the Premier Tech Team, beyond each team member’s role, and how we deliver value to our clients.

Celebrating is core to the Premier Tech Culture. We create moments for conversation and connection to highlight the pride of belonging to one team, no matter our country, home base or Business Group. This commitment to strengthening the bonds that unite us led to the introduction of the PT-SHIRT Day, 30 years ago.

This annual event takes place in May and June in all our home bases around the world. This celebration has grown into a strong tradition over the decades, team members are invited to take part in the event together and collect their PT-SHIRT as a team — a symbol that unites us globally and serves as a reminder of our shared journey.

This year, the PT-SHIRT Day held at the Premier Tech Campus in Rivière-du-Loup embraced a philanthropic spirit — as did other home bases over the years —, using this gathering as an opportunity to give back together. Team members were invited to participate in our annual donation campaign, launched through the Nooé online platform.

It was a genuine opportunity to give back to a cause they care about, with every contribution matched by Premier Tech to amplify our collective impact. The Nooé team was also on hand to connect with team members and share their mission, which is to empower companies and their people to create a lasting social impact through meaningful engagement.

For 25 years, the TRIMA© model has been a core element of how we care for our team members and our teams across the organization. This psychometric tool, now implemented worldwide in six languages, fosters empowerment, communication and collaboration.

The TRIMA© model is fully integrated into the team member’s journey — from the hiring process to their ongoing development. It allows team members to better identify their preferences, strengths and potential, thereby guiding their training needs. By understanding what drives them, team members become fully engaged in their roles and envision themselves within the organization in the long term. This tool also helps managers interact effectively with their team members and support their development. It also enables them to better understand their team’s dynamics and strengthen its complementarity.

Over the past year, to amplify the reach of the TRIMA© model in our daily work lives, training sessions and workshops developed by the University of Premier ​​​​​​​Tech (UPT) have been deployed worldwide. By allowing team members to better understand their impact on others and strengthen their interactions with their colleagues, these training sessions and workshops foster communication and collaboration within teams.

To go even further, UPT also offers team workshops which enable team members to identify not only their own strengths, but also those of their colleagues. By doing so, they can better leverage them and improve the way they work together, ultimately enhancing collective success.