Privacy policy

This Privacy Policy (“Policy”) describes the practices of Premier Tech and its entities (collectively, “Premier Tech,” “we,” “us,” or “our”) regarding the processing of your personal information.

This Privacy Policy describes the types of personal information we may collect, how we use and protect it, and the circumstances under which we may disclose it to third parties or transfer it outside your country of residence. This Privacy Policy sets forth:

1.   The types of data collected
2.   How we use personal data
3.   The individuals and third parties with whom we may share your data
4.   The measures we have in place to protect your data
5.   Your rights and choices

This Policy applies to data collected on the websites of Premier Tech Group entities, and, to a limited extent, to any situation that may involve the collection and storage of data.

By accessing Premier Tech’s websites, you agree to this Policy. If you do not agree, please refrain from browsing the site. This Policy supersedes any previous Privacy Policy.

Our practices regarding the protection of personal data may vary depending on the countries in which we operate. For more details on local practices, please consult the privacy pages of the websites operated by our local entities.

We have tried to keep the Premier Tech Policy as simple as possible so that it remains clear and accessible. If you are unfamiliar with the terms we use, such as “cookies,” “IP address,” and “browser,” or if you have any questions regarding Premier Tech’s privacy practices or the content of the Premier Tech Policy, please do not hesitate to contact us. Your privacy is important to Premier Tech, and we encourage you to take the time to learn about our practices. hesitate to contact us. Your privacy matters to Premier Tech and we invite you to take the time to get to know our practices.
 

2. Premier Tech and personal data
Premier Tech’s core business is not in the field of personal data; therefore, Premier Tech will not analyze or process your data beyond what is necessary to provide you with high-quality services and products. This means that we do NOT use your data to monitor or profile you beyond what is necessary for our business operations.
 

3. Scope
At any time, you may choose not to provide all or part of the requested data, and we fully respect that choice. However, this may mean that we will not be able to provide you with access to the requested websites, services, and/or products to their full extent, or even at all.

Finally, please note that we will never request sensitive personal data on our websites, such as information regarding race or ethnic origin, political opinions, religion or other beliefs, health, etc. Similarly, we do not intentionally collect personal data from minors.


3.1 The Data We Collect From You
Most of the services, including access to our websites, and products we offer require us to collect only a limited amount of data. In such cases, we will ask you to provide your name, a way to contact you (such as a phone number or email address), and, if applicable, the relevant payment details and a mailing address or other form of geolocation information related to the delivery of products or the provision of services.

If you subscribe to one of our newsletters or request to receive marketing materials and information about our products and services, we will need your name, an email address, and details about your interests so that we can provide you with relevant information. The same information will be required if you request more information about our products and services at “offline” events or situations, such as trade shows, or if you contact us by phone.

If you are a current or potential business partner, we collect basic information about the people we communicate with, such as their names, titles, and contact information.

If you apply for a position at Premier Tech, we will collect the data you provide to us through our websites or otherwise, such as your resume and any forms you may complete.

Through our websites, we collect basic data typically gathered, such as information about your browser and device, your IP address, information collected via cookies, and, if your device’s location features are enabled, you may send us location data.
 

3.1.1 Management of Cookies and Measurement Technologies
We use cookies and similar technologies on our websites. For more details on the types of cookies used, their purpose, how long they are stored, and how to manage your preferences, please see our cookie policy.

All cookies that are not strictly necessary for the website to function are disabled by default. They are enabled only if you give your explicit consent via our consent manager, which is accessible during your first visit and at any time at the bottom of each page via the “Cookie Settings” link.

In operating our websites, we use third-party providers specializing in the following areas:

  • Audience measurement and performance analysis: These tools collect pseudonymized browsing data (pages visited, duration, traffic source, anonymized IP address) to measure traffic on our sites and improve their content.
  • Behavioral analysis: These tools analyze visitors’ interactions with our pages (mouse movements, clicks, scrolling areas, anonymized session recordings) to improve usability and the user experience. Sensitive input fields are automatically masked.
  • Digital Communications and Marketing: These tools support our communication activities and allow us to measure the effectiveness of our digital campaigns, solely with your consent.

These providers may process data in countries outside Quebec, including the United States and member countries of the European Union. These transfers are governed by adequate safeguards (see section 5.2). For a detailed list of these third-party providers, please contact us at [email protected].

The legal basis for the processing carried out by these tools is your consent. You may withdraw this consent at any time without affecting the lawfulness of any processing that took place prior to such withdrawal.


3.2 Data We Receive from Other Sources
We may receive your data through our partners when you purchase our products or services from them, particularly when Premier Tech is responsible for service performance, product delivery, or the fulfillment of product-related warranties. In these situations, our partners will provide us with your name, a way to contact you (such as a phone number or email address), and the information necessary to deliver the products or provide the services, such as a mailing address or other geolocation information.

If you apply for a posted job opening or submit an unsolicited application to Premier Tech, we generally collect your data directly from you, including the information you provide in your resume, cover letter, application form, or professional profile that you voluntarily submit.

As part of the recruitment process, we may also receive data from third parties, including our partners or through our service providers. We collect this data in accordance with applicable laws, with your prior consent when required or when authorized by applicable legal provisions. Any collection from a third party is limited to professional data that is necessary, relevant, and proportionate to a specific recruitment purpose. Where required by applicable laws, we will inform you of the source of the data and the purposes for which it is collected. In addition, if you choose to interact with or follow our social media pages, certain data from your account may be shared with us by the relevant platform, in accordance with its settings and privacy policy.


4. Our use of the data
We use your data to provide you with our products and services as effectively as possible.

More specifically, we may use your data to:

  • communicate with you, including to respond to your questions and inquiries;
  • contact you regarding the products and services you purchase, including for security and maintenance purposes;
  • process and fulfill your order, including delivery and on-site service, and to provide updates on the status of your order;
  • create, manage, and communicate with you regarding your account (including the event log for your products);
  • keep you informed about our products, services, events, promotions, and marketing communications;
  • to provide you with access to online services and features;
  • to evaluate your application and, if necessary, move forward with the hiring process;
  • develop new products, services, and processes or improve existing ones; conduct market research; and optimize our marketing, communication, and website management practices;
  • protect our customers and our business from risks and unlawful acts, including by verifying your identity when necessary for security reasons;
  • comply with applicable laws, requirements, standards, and policies.

We may also use your data for additional purposes, which we will identify at the time of collection.
 
The legal basis for Premier Tech’s processing of your data will be determined based on your place of residence, the nature of the processing, and applicable laws. In certain cases, the legal basis for processing your data will be one of the following:
 

  • consent, when you have provided it and when it is required;
  • the performance of a contract with you or a relevant party, when the use of your personal data is necessary for that purpose;
  • compliance with our legal obligations, when the use of your personal data is necessary for us to comply with the laws that apply to us;
  • our legitimate interests, where permitted by applicable laws and where such interests do not override your privacy rights; or
  • another authorization or exception provided for by applicable laws


Where applicable, we will obtain your consent at one of the stages of the process of submitting your data or your request to use one of our services.
When we rely on your consent to use your personal data, you may withdraw it at any time. For more information on how to withdraw your consent, please see section “6. Your Control Over Your Data and Your Choices Regarding the Processing of Your Data.”

If you have any questions or objections regarding the legal bases applicable to the processing of your personal data, please contact us at [email protected].


5. How We Share and Transfer Your Data
5.1 Sharing Your Data
In most cases, your data will not be shared with entities outside the Premier Tech Group, except when necessary to fulfill the purposes for which it was collected.

In certain circumstances, we may need to share your data with other entities—for example, if you require services that Premier Tech does not provide directly but rather through business partners. In such cases, the entities with which we share certain data are required to use or disclose your data solely for the purpose of performing the services we request of them.

When required, your data may be shared with:

  • service providers and partners we use to provide services on our behalf;
  • service providers and partners who provide services to Premier Tech related to the products and services you purchase from us;
  • government authorities and other public entities in accordance with legal requirements.

When selecting our service providers or partners—particularly those that provide technology solutions that may process your personal data—we pay close attention to their level of compliance with privacy laws and their adherence to privacy principles.

For additional information on the categories of third-party service providers that may process your personal data—particularly in connection with our digital activities—or to request a detailed list of these providers, please contact us at [email protected].
 

5.2 Transfer of Your Data
Premier Tech operates in several countries and is headquartered in Canada. As such, and even though we strive to promote the local processing of data by the entity that uses such data, your data may be transferred to other entities within the Premier Tech Group.

Premier Tech’s global operations may also involve the transfer of data to a country that may have different data protection laws. When this occurs, we take steps to protect this information, including ensuring that all our entities comply with Premier Tech’s Privacy Policy and transferring data only for legitimate business purposes.

When personal information is disclosed to service providers located in a third country, Premier Tech first ensures that these providers offer a level of personal information protection equivalent to that provided by applicable law. For transfers from the European Union to the United States with certified providers, the EU-U.S. Data Privacy Framework applies.
 

6. Your Control Over Your Data and Your Choices Regarding the Processing of Your Data
In accordance with applicable privacy laws, you have the following rights:

  • Right of Access: You may request to know what personal information we hold about you.
  • Right to rectification: You may request the correction of inaccurate, incomplete, or ambiguous information.
  • Right to erasure: You may request the deletion of your information, subject to our legal retention obligations.
  • Right to data portability: You may request to receive your data in a structured and commonly used format.
  • Right to Object and Withdraw Consent: You may withdraw your consent at any time—including for the use of non-essential cookies via our consent manager (the “Manage My Cookie Preferences” link at the bottom of the page)—without this affecting the lawfulness of prior processing.
  • Right to File a Complaint: If you believe your rights have not been respected, you may file a complaint with the Commission d’accès à l’information du Québec (CAI) or, for EU residents, with the competent data protection authority in your country of residence.

To exercise any of these rights, please contact us at [email protected].
 

7. Retention of Your Data
We retain your data for as long as necessary to fulfill the purpose for which the data was collected. This usually means that the data will be retained for as long as we maintain a business relationship with you and for a certain period thereafter, when required by applicable laws. If you are not yet a customer of ours but are considering becoming one, any data we have collected will be destroyed within a reasonable timeframe should this business relationship not materialize.


8. Protection of Your Data
As with all its activities, Premier Tech uses advanced technologies and solutions to process your data in order to ensure its protection and integrity. We partner with some of the world’s leading service providers and rely on industry experts to implement both digital and physical security measures.

However, even the best security measures cannot protect against all risks during data transmission over the Internet, and security breaches may occur. Complete protection of data against access by third parties is not possible, and we urge you to always exercise caution when transmitting data over the Internet.
 
9. Updates to Premier Tech’s Privacy Policy
We may update the Premier Tech Privacy Policy from time to time to reflect changes in our business and/or applicable regulations. Updates will be posted on this page, and if the changes made in an update are significant, we will provide you with a more prominent notice regarding them.


10. Vendors, Partners, and Third-Party Websites
Since our products are sometimes sold through a network of suppliers and partners, please note that these suppliers and partners have their own privacy policies and practices. Although we are meticulous in selecting our suppliers and partners, we cannot accept any responsibility for their privacy policies and practices. Therefore, we encourage you to review their privacy policies before submitting your data to them. The same applies to any links we may provide to websites that are not Premier Tech websites.
 

11. Whistleblowing Process
The reporting process is a mechanism for reporting misconduct or security incidents. Our reporting process ensures confidentiality and an impartial evaluation of all allegations. Your personal information will be handled with the utmost care and will only be shared with the parties involved in the investigation. Submit a Report


12. How to Contact Us
If you have any questions or suggestions regarding this Privacy Policy, or if you wish to exercise your rights or manage your settings, please contact us at the following address:

Responsible for Data Protection
Premier Tech Ltd.
1 Premier Avenue
Rivière-du-Loup, QC,
Canada, G5R 6C1
Email: [email protected]

Last updated : September, 2026