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The University of Premier Tech celebrates its 10th anniversary

The relevance of Premier Tech in its markets and with its clients is built on the depth of knowledge, expertise, and experience gained over more than a century.

Not only does our relevance rest on these foundations, but so does the potential grounded in the incredible pool of talent within our teams — continuously strengthened by new generations of team members.

It is this collective intelligence that fuels our growth. Driven by an ongoing commitment to building a comprehensive learning ecosystem, we give ourselves the means to achieve our ambitions by focusing on lasting initiatives that create the conditions for success — such as creating our own training and development centre for team members.

Since 2015, the University of Premier Tech (UPT) has been expanding its scope and development offers so team members can grow and broaden their skills in a rewarding and inspiring environment.

It was in the early 2010s, as part of the strategic planning of VISION 2017, that we began discussing the idea of creating our very own training and development centre.

Yet this intention extended far beyond technical training — and rightly so. The goal was even more ambitious: to develop training offers that embody Premier Tech’s identity by highlighting the company’s best-established practices, in alignment with the Premier Tech Culture and Values.

Our goal was to provide team members with specialized training that would allow them to develop a wide range of skills, both technical and strategic, while also bringing the Premier Tech Culture to life through training content designed by and for team members.

« At Premier Tech, innovation goes beyond our products, services, and commercial offers. It is an ongoing process that is part of everything we do. The University of Premier Tech is a clear expression of that mindset. »
— Sylvie Massé, vice-president organizational development

In 2025, UPT consists of 13 team members dedicated to training, collaborating with both internal and external teams to support team members in their development. To meet the company’s current and future needs, UPT continuously drives innovation. 

It has thus developed a unique and diverse offer including collaborative live training sessions allowing team members to gather on specific topics, on-demand online courses — available on a platform designed for this purpose — on various topics, and training programs for managers and experts. 

In addition, UPT offers flexible learning journeys to help team members better understand their role within the organization. It has also developed various tools to encourage knowledge sharing and the growth of collective intelligence within Premier Tech.

Ulive More than 89 000 hours of live training offered since 2015

UlearningMore than 250 online trainings available

UprogramMore than 300 managers graduated from Premier Tech’s Management Program

UjourneyA learning pathway that helps each team member better understand their role

UcreateThis addition to UPT’s offer enables team members to share their knowledge and expertise to their colleagues

Actions at the core of team member development

From a broader perspective, UPT’s offer aligns with our team member development strategy, which covers a series of actions that complement UPT trainings and supports Premier Tech’s goals and team members’ aspirations. 

It focuses on four main areas: visibility on talents, knowledge management, career opportunities and team member empowerment. Each of these areas is supported by internal action plans. Here are two concrete examples that were developed as a result.

— It focuses on four main areas: visibility on talents, knowledge management, career opportunities and team member empowerment. Each of these areas is supported by internal action plans. —

Ucreate : facilitating knowledge management  

Knowledge management is a strategic tool for a diverse and specialized business such as Premier Tech. To better identify and transfer this knowledge — particularly the more implicit insights that stem from team members’ experience — we introduced Ucreate.

Through this addition to UPT’s offer, team members who must share their knowledge and expertise can create online training courses themselves. Using clear and structured guidelines and a simple and intuitive collaborative tool, they can design Ulearning courses step by step, including interactive features and various multimedia elements.

The courses are then accessible to the target audience on the UPT platform, at any time and from anywhere. With Ucreate, our goal is not only to empower team members to share their expertise, but also to ensure that knowledge flows freely and bridges language barriers across the organization, ensuring the long-term relevance of Premier Tech.

— With Ucreate, our goal is not only to empower team members to share their expertise, but also to ensure that knowledge flows freely and bridges language barriers across the organization, ensuring the long-term relevance of Premier Tech. —

Fostering collaboration and innovation for the long term, aligned with the Premier Tech Culture

To deepen our understanding of the potential and diversity within our teams, we set out to explore how best to align our strategic plans with the knowledge and skills needed to implement them. This is why we partnered with SuccessFinder — a company specializing in psychometric tools — to develop our own tool.

Customized to the needs of Premier Tech, it helps us identify the presence of natural behaviours that align with our Culture, our Values and our practices while matching the expectations associated with manager, expert, and leader roles. Although it currently focuses on these three key roles, it will gradually be extended.

It also enables us to empower team members who want to move into these roles, by supporting them in the development of certain essential skills.

*This story is from the Premier Tech Report 2025.

Read the complete 2025 sustainability report

Over the past year, Premier Tech signed the United Nations Global Compact, marking a new milestone in its ongoing journey toward Sustainability and beyond. This report highlights the progress, results, and stories that shaped our sustainability efforts throughout the year.

Read the report